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Battery dies within 3 hours

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‎05-21-2017 08:57

‎05-21-2017 08:57

I've had my Blaze for a year now and love it but yesterday it showed a full charge in the morning and by 11am it turned off due to dead battery. I tried turning off everything I could to preserve battery life but now it dies after 5 hours. I'm assuming my battery is dead and since its been a year I have no warranty? I just hate to throw away a $150 watch!

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‎05-21-2017 11:00

‎05-21-2017 11:00

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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