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Battery drain after 2 hours

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‎05-30-2018 14:32

‎05-30-2018 14:32

Suddenly my Fitbit’s battery has started to die after 2 hours even when I’m not wearing it. Removed auto synch etc but still dies 

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Accepted Solutions

‎06-10-2018 22:31

In response to AlejandraFitbit

‎06-10-2018 22:31

No, nothing has worked and all I’m being offered is to buy another one with a 25 per cent discount . The last thing I want to do right now is to buy another FItbit. Pretty shocking 

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4 REPLIES 4

‎06-01-2018 05:42 - last edited on ‎06-02-2025 09:49 by Fitbit Moderator

‎06-01-2018 05:42 - last edited on ‎06-02-2025 09:49 by Fitbit Moderator

A warm welcome to the Community @AlexBro.

Thanks for troubleshooting this by yourself. If you are experiencing battery issues, I recommend taking a look at this post and follow the instructions provided there.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎06-10-2018 22:31

In response to AlejandraFitbit

‎06-10-2018 22:31

No, nothing has worked and all I’m being offered is to buy another one with a 25 per cent discount . The last thing I want to do right now is to buy another FItbit. Pretty shocking 

Best Answer

‎06-11-2018 10:49 - last edited on ‎06-02-2025 09:49 by Fitbit Moderator

In response to AlexBro

‎06-11-2018 10:49 - last edited on ‎06-02-2025 09:49 by Fitbit Moderator

Thanks for the update @AlexBro.

It's great to hear that you were offered a 25% discount to purchase another Fitbit. If you are interested in getting a new one, in this page you will be able to compare them all. Maybe there's one that meet your needs.

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎06-15-2018 00:42

In response to AlejandraFitbit

‎06-15-2018 00:42

Just to be clear, there was no solution. I will never be buying Fitbit again .
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