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Battery is not holding a charge and when I charge it the too hot symbol comes on?

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‎09-29-2019 06:51

‎09-29-2019 06:51

Hi I have had my blaze for 21 months and the battery started only holding a charge for about two hours. When I went to charge it the too hot icon came on, not letting it charge at all. This is the third Fitbit product I have had and am curious why they all stop working short of a year or a little more than that? I have an old Nike digital watch/timer/heart rate monitor that I have had for over ten years and it still works with the regular old battery that it came with. ARGH !!! I like my watch I just want it to work. 

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‎09-30-2019 10:07

‎09-30-2019 10:07

You are not alone.  Sometime soon you'll get an offer if 25% off a new Fitbit as their answer to customer service.  I though the US was the home of excellent customer service. In the UK we just call it what it is.  "Bollocks"

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