03-15-2018 22:10
03-15-2018 22:10
Has anyone noticed that their blaze battery just craps out? Just last week my blaze started dying every day after keeping charge for 2-3 days at a time. Now this week i charge it all night and it’s dead by 10:30am when it came off the charger at 730am.
What have others done? It’s just over a year old and I’m not really wanting to be in the market for a new watch...
03-16-2018 08:30
03-16-2018 08:30
03-16-2018 12:34
03-16-2018 12:34
I’m having the same problem. My Blaze is not yet 2 yrs old. Just spoke with customer service and needless to say the device is past the one year warranty. No explanation for why it’s not keeping charge! Only offered 25% discount to purchase another device. Why would I purchase another device and run the risk of same thing happening again in less than two years! I’m disappointed in their response and will be moving on from Fitbit!
03-19-2018 08:56
03-19-2018 08:56
Hey @trjohnson08, welcome to the Forums.
I am sorry to hear about the inconvenience you are experiencing with your Blaze battery life, the good news here is that you received a 25% discount, which you can use to purchase another Fitbit tracker (except the new units).
In this page, you will be able to compare the ones that you can purchase, maybe there's one that might like you. Also, you can take a look at our warranty policy.
Catch you later.