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Battery lasts 7-10 hours after full charge

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‎07-20-2019 02:24 - last edited on ‎07-24-2019 09:22 by Moderator Alum

‎07-20-2019 02:24 - last edited on ‎07-24-2019 09:22 by Moderator Alum

Hi,

 

My Blaze is not holding charge longer than 10 hours. Have following all the guidelines in terms of battery management but not benefit? Any solution. ?

 

 


Moderator edit: subject updated for clarity

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‎07-24-2019 09:25 - edited ‎07-24-2019 09:26

‎07-24-2019 09:25 - edited ‎07-24-2019 09:26

Hello @FrankMW, welcome to the Fitbit Community forums. Sorry for the late reply. 

 

I'm sorry to see that you've been having trouble with the Blaze not holding a charge. The battery can last up to 5 days; because battery life is affected by use and other settings, actual results may vary.

 

Before considering other options, please make sure that you've followed the steps provided in this article: Can I improve my Fitbit device's battery life? Or let me know if these are the guidelines you mentioned earlier. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Please keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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