04-13-2018 12:43 - edited 04-13-2018 12:44
04-13-2018 12:43 - edited 04-13-2018 12:44
It this normal? I can't even use it for exercises and all the great feature will die sooner. I only use it for the time and step, sleep tracking.
Very frustrating to charge this every 2 days.
I was part of Congratulations-- you’ve been selected to participate in Project Arrow, a Fitbit Blaze™ Field Test. And only have my blaze since the project. (January 2018)
Thank you for any tips or feedback.
04-13-2018 13:08
04-13-2018 13:08
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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