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Battery life short

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Battery life only last 3 to 4 hours after I take off charger.
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5 REPLIES 5

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

 

If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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A warm welcome to the Community @Slbahr and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Did you contact our support team, have they helped you with this issue?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Is Fitbit really not going to admit that there is a problem here?  I started with the same problem about a week or so ago.  I went from a approximate 4 day on charge to 4 hours over night.  I did contact support but being 2 months passed my warranty I got the standard 25% offer.  If I were one of few people with this problem, I could see that it may get passed over but if you comb through this community forum you'll find a load of people with the same story.  There's clearly a bug somewhere...

 

Extremely frustrated....

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They offered me the same deal, but if its not fixed it will ruin anoter
one. They said it was my Samsung phone.
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Well I don't have a Samsung.  Must be multiple other companies problem...

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