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Battery not charging gets headed after a few minutes

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‎04-28-2017 20:11

‎04-28-2017 20:11

Only had blaze for a little over five months. Blaze stopped syncing the day before battery stopped charging gets overheated after a few minutes. I miss my blaze. I feel lost without it. Please help.

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‎04-29-2017 01:16

‎04-29-2017 01:16

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

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