Battery short life

[AlexisAudrey]

Hello! I just got my Blaze on Wednesday (8/9/17). I read that the battery should last about 5 days. Since I've had it (4 days) I've had to charge it twice. The battery doesn't last more than 2 days, if that. I'll be honest, I had to charge it the first time because it wasn't fully charged when I bought it, no big deal. But, I've had to charge it again.... Why is this happening?? It's pretty annoying.

Moderator edit: updated subject for clarity

[WendyB]

Try a restart. Do it at least 3 times.

Restart

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help Contact Support. Let them know what you have tried to resolve this issue
http://help.fitbit.com/?cu=1

[SteveH]

Does your phone happen to be an S8? Only there's a known issue with Blaze battery life when using this phone as documented here: https://community.fitbit.com/t5/Blaze/Battery-drain-Samsung-Galaxy-S8-S8/m-p/1963139#M65290

That thread does suggest that this might be a problem with other phones too so it's worth keeping an eye on. It's worth trying Wendy's suggestions though.

[Goosse1962]

Sorry to hear about your issue. The Blaze is my third version of a Fitbit. I right away set all of my settings based on past experience and preferences. I had issues with battery drain on a prior device due to the default settings and my normal movement. I don't know how long my battery would last on default settings as I changed them right away. Currently my battery lasts 5 days when testing it. Normally I charge it during my daily shower which fully charges it. Even at 5 days it was still operating with both phone app and Blaze showing red. Blaze was down to 2 bars.

What you report has me wondering how you are using it. A two day dead battery looks like a defective device. Even at all settings at best performance, I would think that the battery should last three days.

Read the manual and other posts on settings affecting the battery and decide what you want, features/accuracy versus battery life. After that, you may still want to call Fitbit for help or replacement.

Good luck. I hope that you find the same satisfaction with Fitbit devices that I have.

[AlejandraFitbit]

A warm welcome to the Community @AlexisAudrey, @WendyB, @SteveH and @Goosse1962 thanks for stopping by.

I would like to know if the instructions provided by our friends worked? Are you still having issues with your Blaze battery life or have you already get in touch with our support team?

Hope to hear from you soon. 

[AlexisAudrey]

I just restarted it 3 times. It's fully charged as I charged it last night. I'll keep everyone posted.

[AlexisAudrey]

No. I have a Samsung J3.

[AlexisAudrey]

I just reset it 3 times. I took it off the charger this morning. Hopefully this helps. I do have my settings so that I get notifications from my phone. Would that cause it to drain so fast? Other than that I use the Workout option once a day.

[AlexisAudrey]

I love my Blaze! I just wish it would last longer. I'm hoping the reset I did will help to prolong battery life.

[AlejandraFitbit]

Thanks for the information @AlexisAudrey. Please test your tracker today and if the battery doesn't last the time if should, let me know.

Hope to hear from you soon. 

[AlexisAudrey]

Here's an update: Not only is the battery still draining after a day and a half... I just finished a workout and towards the end the screen started flashing and hasn't stopped. I took video but I can't upload it here. Can I send it to someone in an email? This is getting really frustrating....

[Elizabeth2222]

I just received my Blaze less than a week ago. I charged it when it arrived and the charge is now lasting about a day. My phone is saying that the power is medium (this afternoon) even though I fully charged it last night.

I read the previous posts and went ahead and restarted the Blaze 3 times. I hope this helps.

[AlejandraFitbit]

Thanks for the update @AlexisAudrey, since the recommendations provided didn't work, I recommend keeping an eye on your inbox for further instructions. Now @Elizabeth2222, it's great to see you around, I just would like to know if you have tried the instructions provided in this thread? If you haven't, I recommend checking the first 2 posts and follow the steps there.

Let me know the outcome. 

[AlexisAudrey]

I am getting a replacement device. I just wanted to let you know that my Blaze is still flashing and the screen blanks out, too. The only moisture it's been exposed to is sweat from my workouts! I'm happy that this is being resolved and hope my replacement device keeps it's battery life for more than a dayish and doesn't short out on me when I'm using it for it's intended purpose. I'll keep everyone updated once I receive my new one. Thanks all!

[Elizabeth2222]

I restarted  the fit bit three times, as instructed at the beginning of this page. I fully charged the fit bit (Blaze) last night.

I just checked (less than 24 hours later) and the battery is now low again! My old Charge fit bit held the charge for at least 2 days!

Now what do I do?

[AlejandraFitbit]

Those are great news @AlexisAudrey, I am glad to hear that you will be receiving a replacement Blaze. At the moment of receiving it, you just need to do the following from your Fitbit app to set it up:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

If you need anything else, do not hesitate in post it. Now @Elizabeth2222, thanks for the update and as recommended before, please keep an eye on your inbox for further instructions.

See you around. 

[AlexisAudrey]

I have received my replacement device. I'm frustrated to report that the battery life is not any longer than my original device. Still has to be charged about every 1.5 days. Also, today my replacement device started flashing just like my original device was doing. Is it possible that I've gotten TWO faulty devices? Is this typical of the Blaze model?? I think I'd just like my money refunded at this point. 😞

[AlexisAudrey]

Another update. Since my screen started flashing nonstop since yesterday, my battery barely lasts a day now. Does anyone care to weigh in here? Nothing but frustration since I've purchased the Blaze 😞 😞

[Manfred76]

I have my Blaze for about 1 year and 3 months now...

I always try to disable everything so that the tracker lasts as long as possible.

- notifications are disabled

- quick view is disabled

- always connected is disabled

- bluetooth / gps on my android is disabled

Just the heart rate monitor is enabled.

That said, I still have some weird battery behaviour... When I turn on the tracker and the battery is full, everything's fine.

But I think - I have to monitor it better - that when I enable bluetooth (when I'm in my car for streaming music) and disable it later again - that's when the battery starts to drain.

Like the watch is constantly trying to connect with the smartphone, which never succeeds.

When I see that the battery drains fast, I just restart the watch...

Then it doesn't try to connect to the smartphone and the battery lasts longer.

Until I use bluetooth in my car again 

At least, that's my impression...

[AlexisAudrey]

I've had two Blaze screens start flashing at me within a week of getting them. You've had yours for over a year with no flashing? Do you sweat when you're wearing it? I'm not really, but I do wear it when I wash my hands. I can't believe two have had this happen within the same time period.