Battery suddenly flat, then clock slow by 2.25hrs

[SunsetRunner]

My battery suddenly and inexplicably ran from almost full to flat in less than half a day. That was issue #1. Issue #2 was, when recharged, the clock was about 2.25 hours slow. Strange number, agreed. Issue #3 was no amount of syncing with the Windows 10 mobile app would correct issue #2, even after several resets (left and lower right button pressed together until logo displayed, about 10 secs). Further, issue #4 was no amount of syncing with the mobile app would update the silent alarms on the Blaze. (Getting fed up yet? I was.)

So, deciding W10 mobile app was potentially a crock, I turned my phone off, pulled out my Surface Pro and fired up the Windows 10 app on that. Bluetooth: On, and sync. Bingo! Time updated and alarms transferred. Issue #2 & #4 resolved. No idea about issue #1. Will have to wait and see for further such events but wondering whether it is tied to issue #3, the mobile app. That's obviously flakey, as (a) it wouldn't / couldn't correct issue #1 or #4. I'm wondering whether if the are times when it's keeping an open connection, even in background and as a result draining battery of the Blaze. I'm going to make sure to "kill" it each time I exit it.

Anyway, just thought I'd share. I'm up and running again so to speak, so no worries but will be watching closely...

[Rich_Laue]

Just a note: Your Blaze should only connect to one device at a time, if it is connected to the Surface. It wont connect to the Phone. You'll have ro at least turn Bluetooth offbon yhe Surface.

[SunsetRunner]

I know that @Rich_Laue 🙂 If you note, you'll see I said "turned my phone off..." and then "Bluetooth: On" 😄

I only have my Blaze connected to one device, mostly my phone, at a time. I only used the Surface because the phone app was playing up.

[stampmeup]

I've been having the same issue with my clock for the past two or three months.. It is off by 2.25 hours also and sometimes by 7-8 hours. I did some FITBIT community searching in June and found a post that said to uninstall and reinstall the FITBIT app on Google Playstore and it will re-sync the clock. I've done that 4 times now in the past couple of months. It does work each time, but only last for a few days. I'm not one that keeps my FitBit synced with my phone much for tracking, just as a watch and daily goals.. so I'm not sure if that's the problem or not.. but I didn't have that trouble at all for the first 9-10 months that I had this BLAZE.. so why the issue now??? Searching for the reason on the community site now as we speak.. Good luck...

[Hu55ersfield]

Charged my Blaze up yesterday, and a few minutes later, I noticed mine is 3/45 hours slow no idea how to sort this out any idea’s