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Black Screen

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‎11-25-2019 11:08

‎11-25-2019 11:08

My Blaze was tracking and suddenly screen went black and does not respond to a charge or pressing buttons.  Does this mean it's dead?

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‎11-26-2019 03:47 - edited ‎11-26-2019 03:47

‎11-26-2019 03:47 - edited ‎11-26-2019 03:47

Hi @Fan01, it's good to see you around the Community forums. 

 

Thank you for sharing that you've been having trouble with the screen of your Blaze that remains completely black and it's not responding.  

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know about te outcome. 

Davide | Italian and English Community Moderator, Fitbit


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