Black lines on Blaze screen

[Jessycrane]

The bottom portion of the screen has black lines where the pixels are not working. The watch has not been dropped or hit that I can think of. I have already tried restarting multiple times and nothing has worked so far.

Moderator edit: subject

[AlejandraFitbit]

Hey @Jessycrane, a warm welcome to the Forums.

Thanks for troubleshooting this by yourself. Since the restart procedure didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Catch you later. 

[mandabl]

"The bottom portion of the screen has black lines where the pixels are not working. The watch has not been dropped or hit that I can think of. I have already tried restarting multiple times and nothing has worked so far"

I am experiencing this exact same problem.  I have had a screen protector on the watch since the first day and the watch has not been dropped or hit.  

[GELIBEAN]

I'm experiencing the same problem. How do I fix this 

[mandabl]

Unfortunately I don't know. I emailed fitbit and never received a
response. Luckily mine hasn't gotten any worse so I can live with it until
I get a new one I guess. Good luck! Let me know if you figure anything out.