help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blank screen on yellow charge.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2017 18:50

‎08-20-2017 18:50

I always turn off and remove my fit bit before I shower/bathe and swim.  I turned it back on a few moments ago and the fit bit logo came on and it vibrated like normal.  But when I synced it to my phone and exited the fit bit screen on watch it went black.  I follow the instructions exact ally and haven't had it long.  Please help. 😑

Best Answer
0 Votes
3 REPLIES 3

‎08-20-2017 18:53

‎08-20-2017 18:53

Got it working!  Push and hold all of the buttons to reset the blaze.  

Best Answer
0 Votes

‎08-21-2017 03:05

In response to Draxton9

‎08-21-2017 03:05

Actually the restart is just the left and lower right buttuns.

Best Answer

‎08-24-2017 06:07

In response to Draxton9

‎08-24-2017 06:07

Welcome to the Forums @Draxton9 and @Rich_Laue thanks for stopping by.

 

I am glad to hear that you get your tracker working again, thanks for sharing the steps you did for this. If you need anything else, do not hesitate in posting it.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes