help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze Band

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-09-2016 13:40

‎04-09-2016 13:40

Purchased the Blaze a few weeks ago and the band is terrible. It comes undone by itself and falls off randomly. Feeling like I wasted $200.
Best Answer
5 REPLIES 5

‎04-09-2016 13:47

‎04-09-2016 13:47

Maybe a faulty band? Try seeing if you can get a replacement from where you bought the Blaze or get another band and see how that holds up.

Best Answer
0 Votes

‎04-09-2016 13:49 - edited ‎04-09-2016 13:50

In response to matt9013

‎04-09-2016 13:49 - edited ‎04-09-2016 13:50

Does any of the band parts come loose from the frame or is it the clasp itself? @Ericaburrows

Best Answer
0 Votes

‎04-09-2016 13:52

‎04-09-2016 13:52

The little silver piece that can be pulled back to release the band from the frame.
Best Answer
0 Votes

‎04-09-2016 14:58

In response to Ericaburrows

‎04-09-2016 14:58

Do the silver pieces when compressed spring back out? I'm wondering if one is defective.

When the band is connected back to the frame, do you give it a slight tug to make sure it's secure?

Best Answer
0 Votes

‎04-22-2016 06:56

In response to Rich_Laue

‎04-22-2016 06:56

Hello @Ericaburrows welcome to the Fitbit Community! 🙂 I would suggest, if you haven't done so already, to contact customer support and let them know the issue you are experiencing with your band so they can help you. @Rich_Laue, @SunsetRunner and @matt9013 it's great to have you here! 😉 

 

Thanks for stopping by! 😉 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes