Blaze Band

[Ericaburrows]

Purchased the Blaze a few weeks ago and the band is terrible. It comes undone by itself and falls off randomly. Feeling like I wasted $200.

[matt9013]

Maybe a faulty band? Try seeing if you can get a replacement from where you bought the Blaze or get another band and see how that holds up.

[SunsetRunner]

Does any of the band parts come loose from the frame or is it the clasp itself? @Ericaburrows

[Ericaburrows]

The little silver piece that can be pulled back to release the band from the frame.

[Rich_Laue]

Do the silver pieces when compressed spring back out? I'm wondering if one is defective.

When the band is connected back to the frame, do you give it a slight tug to make sure it's secure?

[AngelaMa]

Hello @Ericaburrows welcome to the Fitbit Community! 🙂 I would suggest, if you haven't done so already, to contact customer support and let them know the issue you are experiencing with your band so they can help you. @Rich_Laue, @SunsetRunner and @matt9013 it's great to have you here! 😉 

Thanks for stopping by! 😉