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Blaze Battery Empty

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‎04-10-2018 20:47

‎04-10-2018 20:47

I have only had my now 2nd fitbit blaze for only a few months. Sunday the battery died as soon as i went to charge it.  I plugged it in overnight and when I tried to start it backup nothing. I switched charger blocks and outlets and still nothing over the last 2 days. Holding the reset buttons is not helping. After having bad luck with my last blaze that was faulty, I thought i would give it another try. If this is the first hiccup of what i fear is more like my last tracker, i feel I might of made a wrong choice. Please tell me there's a way to fix this problem. 

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‎04-11-2018 00:29

‎04-11-2018 00:29

How are you charging it? Best on a computer USB port

 

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

Community Council Member

Wendy | CA | Moto G6 Android

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