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Blaze Battery Failure after 10hrs

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‎08-11-2019 05:20

‎08-11-2019 05:20

I have bought 3 Fitbit's  (Charge, Charge II and Blaze) and all have either failed or are close to failing due to battery problems.

 

The Blaze  will not go more than around 10 hrs from a full charge to shutdown.

 

Each time its recharged it has to re-sync before use.

 

I worked out it has been recharged around 200 times from new. I would have hoped for better quality for the price.

 

So what reason would I have to shell out for another.......

   ANSWER = No Reason.

 

Total waste of money of around £500 (UKP)

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‎08-12-2019 10:10

‎08-12-2019 10:10

My first Blaze HR lasted 2-1/2 years before it would no longer hold a charge.  Bought a new one 2-1/2 months ago and already having battery issues.  It never lasted the 5 days Fitbit claims but it would go around 3 days the first few weeks.  Then it went to every other day.  I assumed this is because I work out a lot and it is counting a lot of steps.  Two days ago it went to about every 10 hours!  This it totally unacceptable for a device this new.  Contacted customer service and they are having me do a "battery test".  I'm to get back to them once it's complete.    I'm hoping this one is just defective and this is not the new norm!

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‎08-13-2019 12:03

In response to LynnEB59

‎08-13-2019 12:03

TBH the mtbf (minimum time before fail) should be far greater than around 2 years. I’m wondering if Consumer law should also cover them as the 1 year warranty is in addition to these rights and manufacturers find it convenient to hide behind them.

 
Regardless I won’t be looking at replacing it with another Fitbit.

 

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