05-19-2016 19:17
05-19-2016 19:17
Hi,
It's been around 10 days I bought Blaze.
At 7:30AM, I got mine fully charged, and went to work.
I think i opened up my Fitbit app on my phone and got synced up twice - three times today.
At 7:15PM now, my battery just became low (from Medium).
For settings, I turned off
- AllDay Sync
- Quick View
- Heart Rate
- Always Connected.
Brightness - Dim
Bluetooth Classic - Off
I bought this because battery life will be good compared to other smartwatches.
I tried rebooting it too, and tried re-connecting bluetooth few times.
Is there anything I can try?
If not, I am planning to request refund...
Thanks for your help,
BLENZ-
05-20-2016 04:27
05-20-2016 04:27
Welcome to the Community @BLENZ. It's weird to hear that a Blaze is not holding a charge but I recommend our tips to Maximize your tracker's battery life and the Battery Troubleshoot. If you have already tried these steps without success, I recommend contacting our Support team since they have the proper tools to see how long is your battery lasting.
Let me know the outcome.
05-20-2016 07:35
05-20-2016 07:35
After talking with support, if your still within the return policy at the place of purchase, it might be faster to go this route.
05-20-2016 13:03
05-20-2016 13:03
Unfortunately, the promised battery life of my new Blaze is no where close to five days. I am lucky to get 2.5. This is a disappointment as one of the reasons for purchase was the battery life.
05-20-2016 22:16
05-20-2016 22:16
05-22-2016 05:58
05-22-2016 05:58
It's great to see you around @ALynnDaniel and thanks for the suggestion @SunsetRunner. If your have already tried the steps I provided without success, feel free to contact our Support Team, as mentioned for a faster response you can contact them via phone or chat.
Let me know how it goes.
05-22-2016 07:11
05-22-2016 07:11
I recharged it this morning after getting 3 days of use. I want to see how long it lasts this time. If it needs recharging by Tuesday or Wednesday, I will contact support.
Lynn Daniel
05-22-2016 07:26
05-22-2016 07:26