05-04-2017 23:01
05-04-2017 23:01
Hi I had an issue with my fit bit not charging which was resolved after leaving it on charge it eventually charged, I then had trouble updating it but managed it eventually...now the battery is going from full to dead in 24hrs meaning I can use the sleep feature atall. I am not impressed by this, I have followed the tips for battery management and do nothing different to before when it would last 5 days. Is my Fitbit faulty?
05-04-2017 23:25
05-04-2017 23:25
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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