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Blaze Battery life

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‎03-29-2017 19:50

‎03-29-2017 19:50

I fully charged my Blaze Monday and it is already in need of re-charging. It has not lasted 5 days from the first day I got it. Very disappointed in this and wondering if there is an issue. 

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2 REPLIES 2

‎03-29-2017 21:04

‎03-29-2017 21:04

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums!

 

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎03-30-2017 00:52

In response to WendyB

‎03-30-2017 00:52

@WendyB wrote:

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums!

 

If the fitbit blaze in question has been updated to the new firmware with sleep stages and relax option, then the issue is probably down to the updated firmware ...

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