Blaze Battery went from lasting 5 days to 8 hours

[sandtastesbad]

My Blaze is suddenly having severe battery issues. Just a few weeks ago I was getting close to five days of battery life out of it. Now it doesn't even last 8 hours. I've tried all the solutions i've found posted multiple times (cleaning the charge contacts, restarting the blaze, deleting and reinstalling the fitbit app, removing and resetting up the blaze). The Blaze will tell me the battery is full. Then I reset it (left button and bottom right button) and when it turns back on it will say the battery is empty. Then, after five minutes on the charger, it will tell me it is full again. But if I reset it, it will again say its empty. I've tried charging it for hours and it still does the same thing. I've let it charge all night, then wear it in the morning and it will be dead around 2pm. I love my fitbit blaze, but now it is unusable. I'm hoping there is a solution, but if not I hardly see how it could be worth spending $200 on a watch that only lasts two years. I appreciate any and all help, Thanks!

[jimegarvey]

got the same problem, went to the chat room and very helpful, told me to charge it fully, than sync it 5 or 6 times until it died, which took 5 or 6 hours.  Got back to the chat and they determined it was a bad battery and they had no fix for it, Spent $200, 15 months ago now its useless, maybe try a battery replacement myself.  I liked the Blaze a lot, it has kept me motivated getting back in shape since i had the stent installed.  Fitbit's solution was to offer a 25% discount on another tracker.

[AlejandraFitbit]

Hey @jimegarvey and @sandtastesbad, a warm welcome to the Community.

I appreciate all the efforts in trying to fix this issue. @jimegarvey, it's great to know that you have contacted our support team and were offered a discount. If you are interested in using that discount, in this page you will be able to compare all of our trackers, maybe there's one that meet your needs.

Now @sandtastesbad, I recommend checking this post and follow the instructions provide there. After those tips, test your unit.

Let me know the outcome. 

[sandtastesbad]

Thank you Alejandra, I found that post a week or so ago and tried all those tips but my battery life has not improved.  

[shawnwilfong]

Browse the forums - there are so many of us who suddenly had our batteries die, and I even posted a video showing how it goes to half capacity just from rebooting it.  It's a known issue that they're find with pretending doesn't exist.

[sandtastesbad]

Thanks Shawnwilfong, I've been wondering if it was a software issue because it came on suddenly and the battery level drops after rebooting even after charging it for a long time. 

[dmj22]

My battery was at around 75% before my 5 mile run.  I did not use any gps or modes (I just wore it) then while out on a 2 hour bike ride right after it was dead as a doornail.  I had a little rain shower but the battery just died.  When I returned home I put it on the charger where it stayed for 24 hours because I could not get it to charge.  All that would show was the blue arrow/star.  When you remove it from the charger nothing happens.  I have tried everything.  It wont turn on!!!

[mhall87]

Mine has been acting strange. One day it was working fine then decided that it didn't want to sync. I found a solution (turning off the Bluetooth and wifi and then back on). It got to the red on the battery life and when I went to charge it the device wouldn't connect. It is stuck on this red battery screen. I have tried to reset it and nothing. It doesn't nothing. It sucks! 

[AlejandraFitbit]

Hey guys,

Hope you are doing fine and thanks for the update regarding this issue. If you have already tried the instructions provided in this post, feel free to get in touch directly with our support team, I know they will be glad to help you out. For a faster response you can contact them via chat.

Now if you have contacted them, were offered a discount and are interested in using it, you can check this page, where you will be able to compare all of our units. Maybe there's one that meet your needs.

Let me know if you need anything else.