help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze Charging - Gets Locked into Airplane Mode

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-15-2019 01:51

‎08-15-2019 01:51

I have been having a persistent problem with my three year old Blaze for weeks now.  Almost every time that I charge the device, it shows and airplane symbol on this, which I cannot clear to get into the functions.  After a random amount of time (often up to an hour after removing from the cradle), it will restart (as though it had shut down) when I press one of the buttons.

 

At the same time, it is not holding its charge well either.  I am having to charge it almost every day.  I cannot tell you how irritating this is.

 

 

Best Answer
0 Votes
1 REPLY 1

‎08-20-2019 19:29 - edited ‎08-20-2019 19:33

‎08-20-2019 19:29 - edited ‎08-20-2019 19:33

Welcome to the Fitbit Community @Neil_Pl. Sorry for the delayed response.

 

I regret to hear about the difficulties you experienced with your Fitbit Blaze. To extend the battery life of your device, please follow these recommendations.

 

If you are seeing one of these two messages, it means that your device is in an environment that is too hot or too cold. On this case, it is recommended performing a restart. In addition, please try charging your device from a different USB port.

 

5.jpg

 

If you have any question, please don't hesitate to contact us back at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes