07-01-2019
09:38
- last edited on
07-23-2019
14:32
by
MarreFitbit
07-01-2019
09:38
- last edited on
07-23-2019
14:32
by
MarreFitbit
I must say that after all of the wrist band problems I had with Charge HR, I was really happy when I discovered how the Blaze was configured. Now 2 years later I finally need to replace the band on the Blaze only to find the XL band is no longer available and none of the new products are even offering XL as an option. It seems unlikely that the additional manufacturing cost of offering that extra option is worth alienating part of your consumer base. Especially when your entire mission statement is about helping people get and stay healthy. Kind of seems like fit bit is saying that if you dont fall within our preconcieved sizing standard, our products are not for you.
Moderator edit: updated subject for clarity
07-23-2019 15:13 - edited 04-01-2024 03:58
07-23-2019 15:13 - edited 04-01-2024 03:58
Welcome to the Community Forums @M.Ingraham! I'm sorry for the late response. Thank you for the thorough feedback for the Fitbit devices.
Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback.
Fitbit no longer distribute XL bands for the Fitbit Blaze, since as you mentioned, in many cases, we found that large bands meet the needs of those who purchased XL bands and allows for continued and comfortable use of the tracker. I recommend referring to the sizing chart for the Fitbit Blaze.
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07-23-2019 21:47
07-23-2019 21:47
My wrist exceeds the 8.7 inches the large band says it will go up to. But the XL band worked perfectly, so what then would be your recommendation?