09-23-2016 13:01 - edited 03-04-2017 10:04
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09-23-2016 13:01 - edited 03-04-2017 10:04
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Firmware version 17.8.301.8 - Resolves a syncing issue with Apple iOS version 10.2
Workout mode missing? Not a problem! Just follow the steps for adding it back.
Hey everyone!
We're rolling out a new update for Blaze, release notes below:
- In addition to call, text, and calendar event notifications,
you can receive notifications from email and other third-party apps on your tracker.Common emojis also appear. Keep in mind all notifications currently on your tracker will be deleted after the update.
- You can receive reminders to move throughout the day.
- Five new clock faces are available. Navigate to your device settings and check them out!
This release also resolves the following issue:
- Some users reported that auto-brightness was too dim or delayed.
Important to note: A sync is required after a manual shutdown or a battery drain in order to show the correct time on Blaze. This is especially important for your activity tracked by Blaze because you'll want to make sure it's associated with the current date and time.
09-26-2016 10:46
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09-26-2016 10:46
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I don't like ordering things from Amazon because I can't stand the 2-3 day wait for my items. But what helps me get over that is the constant update from Amazon letting me know the date and expected delivery day. I wanted to get an Apple Watch Series 2 BUT I didn't because Apple clearly let me now that if I hit the "buy" button that my watch would not ship until 3 to 5 weeks. I wasn't willing to wait that long and I am happy with that decision. My expectation was set from day one.
I understand Fitbit doesn't want to give a date. I get it. BUT you have to stop using "soon" and start using verbiage that does level set the customers with the correct outlook. "Soon" is the wrong word and sets the wrong expectation which causes more frustration.
09-26-2016 10:46
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09-26-2016 10:46
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09-26-2016 10:52
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09-26-2016 10:52
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@MatthewFitbit wrote:@kenlpeters We don't announce dates in advance. The whole point of the progressive rollout is to watch for unexpected issues - if something like that happens, the timeframe changes and any dates we've announced will no longer be accurate.
We started the update last week, and backed off when we discovered an issue. We've now reinitiated it, and expect to steadily increase the release if no further issues are discovered.
Is this a joke? So you officially test the firmware to involuntary beta users? OMG, I think I have to wait very long for the update… Although, so i can replace the Blaze to guarantee, before being sold and changes to the Apple Watch. 🙂
Why Fitbit can't do a normal rollout, like every other Company?
09-26-2016 10:56
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09-26-2016 10:56
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@Mastr We extensively test our updates before release. However, it's always possible for unexpected issues to emerge once that update is delivered to a massive scale of users in unique situations. The progressive rollout allows us to spot such issues and deal with them before proceeding with the wider release.
This release model is probably more common than you realize. We've found that it's the ideal method to ensure customers have the best possible experience with their trackers.
09-26-2016 10:57
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09-26-2016 10:57
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Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.

09-26-2016 11:01
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09-26-2016 11:01
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@MatthewFitbit can you tell me why my phone or fitbit do not update when I hit the pink "update Tracker" button? I have rebooted both, with same result. Thanks.

09-26-2016 11:21
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09-26-2016 11:21
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@Suncountry What happens when you tap the update button? Is there any reaction in the app at all?
Have you tried updating via Fitbit Connect on a desktop computer?

09-26-2016 11:24
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09-26-2016 11:24
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Very happy to say that I jest received the update! Took about 5-7 minutes, but so far, so good! I enjoyed my Blaze before and I will enjoy it more now!
09-26-2016 11:30
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09-26-2016 11:30
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@ReddyKilowatt - Did you do anything special for the update to apear or was Synching just enough?

09-26-2016 11:32
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09-26-2016 11:32
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09-26-2016 11:32
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09-26-2016 11:32
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Give me a few minutes to update and I'd be happy to answer any update related questions you may have.
09-26-2016 11:33
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09-26-2016 11:33
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09-26-2016 11:33
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09-26-2016 11:33
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09-26-2016 11:33
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SunsetRunner
09-26-2016 11:33
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I just got the update also. Took about five minutes to update. My watch buzzed and vibrated at me. I had no notifications on. Went into the app, and there was the red arrow. I am updated to .7 version. Yay!
09-26-2016 11:34
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09-26-2016 11:34
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I was also pushed the arrow just now!! Time to update, fingers crossed everything goes according to plan!
09-26-2016 11:35
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09-26-2016 11:35
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The pink arrow has just appeared! 🙂
09-26-2016 11:35
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09-26-2016 11:35
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09-26-2016 11:38
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09-26-2016 11:38
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One hour ago my app had no pink banner. Now I've put the dongle into my computer and started Fitbit Connect. It told me that there is an update. I'm just downloading.
09-26-2016 11:38
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09-26-2016 11:38
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Just got my Pink Arrow!!! 🙂 Here's hoping all goes well (fingers crossed).
09-26-2016 11:43
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09-26-2016 11:43
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got it here as well, I'll let you know how's working! finally hellyeah
