09-23-2016 13:01 - edited 03-04-2017 10:04
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-23-2016 13:01 - edited 03-04-2017 10:04
Firmware version 17.8.301.8 - Resolves a syncing issue with Apple iOS version 10.2
Workout mode missing? Not a problem! Just follow the steps for adding it back.
Hey everyone! ![]()
We're rolling out a new update for Blaze, release notes below:
This release also resolves the following issue:
Important to note: A sync is required after a manual shutdown or a battery drain in order to show the correct time on Blaze. This is especially important for your activity tracked by Blaze because you'll want to make sure it's associated with the current date and time.
09-27-2016 15:33 - edited 09-27-2016 15:34
09-27-2016 15:33 - edited 09-27-2016 15:34
Thanks for the update! Is there a comprehensive list of what 3rd Party App notifications are supported? ie: Facebook, Instagram, Twitter etc ...
Thanks!!
Best Answer09-27-2016 15:35
09-27-2016 15:35
09-27-2016 15:37
09-27-2016 15:37
Best Answer09-27-2016 15:54
09-27-2016 15:54
Best Answer09-27-2016 16:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-27-2016 16:10
I've seen a few of you say the update is taking too long. You can try waiting out the update if you want, but normally I would do the following if that ever happens to me:
1. Force close the app
2. Restart your tracker (and probably your phone too)
3. Make sure you have a solid Internet connection
4. Try updating again (can also try updating through another device or PC)
@Lavan @nlmux If you're seeing the clock face error, try selecting one of the older clock faces, then sync again. If you're having trouble syncing, I'd recommend checking out this help article.
09-27-2016 16:11
09-27-2016 16:11
Yup, me as well. I can't imagine they would download live while updating the device. I suspect phone issues. It would be nice if someone somewhere actually posted the the install time. The 10 miutes figure the app gives is probably BS. Fortunately bailing out in the middle has no ill effects. I guess no update for us.
Best Answer09-27-2016 16:20
09-27-2016 16:20
Best Answer09-27-2016 16:26
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09-27-2016 16:26
thank you @AndrewFitbit I'm about to download now.
To put things in perspective, this update was announced on the 22nd it is now the 27th. Only 5 days and 24 pages of "I don't have the update yet" messages.
09-27-2016 16:48 - edited 09-27-2016 17:19
09-27-2016 16:48 - edited 09-27-2016 17:19
My Blaze is updating as we we speak. Hooray!
Update update: It took about 20 minutes to fully download and install the update, but there were no freezes, clock faces are changing with no problem, and new notifications are coming in from any app I want! Wonderful!
Best Answer09-27-2016 16:56
09-27-2016 16:56
I noticed I have an update for the Blaze. However, when I try to update it using the mobile device (IPhone) it tells me Request failed: Forbidden (403). I don't know how to update it using my computer.
Pam
Best Answer09-27-2016 17:04
09-27-2016 17:04
Never mind. I figured it out. Thanks.
Best Answer09-27-2016 17:04
09-27-2016 17:04
Best Answer09-27-2016 17:05 - edited 09-27-2016 17:08
09-27-2016 17:05 - edited 09-27-2016 17:08
my Blaze is right next to my phone ---i have followed all the directions and am on the 5th attempt of "try again" as it is "searching for your Fitbit Blaze"
my phone itself was restarted this morning for samsung updates
now i get the message "fitbit bluetooth service is busy try again later"
Best Answer09-27-2016 17:46
09-27-2016 17:46
09-27-2016 18:05
09-27-2016 18:05
Best Answer09-27-2016 18:17
09-27-2016 18:17
@Amie_Goodwin Mine took nearly 3 hours to update. Put both the Blaze & Phone on charge, start the update and go do something else. It will finish. I guess everyone is downloading at once. The new clock faces are excellent so it's worth the wait.
Best Answer09-27-2016 18:31
09-27-2016 18:31
Finally got the update this morning. Updated in under 5 minutes and took it for a run with connected GPS. The new update is working fine so far and the new watch faces and notifications are good. Here's hoping everyone else have a great experience with the update too.
Best Answer09-27-2016 18:34
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-27-2016 18:34
@Cherry0707 of course there was no pink, arrow for you, your on an Android phone, the pink arrow is only on iOS.
@Mastr really, you've been waiting 4 weeks for an update that was only announced, and hers about, 5 days ago?
The update should now be availible, if not I'd contact.fitbit.com
09-27-2016 18:40
09-27-2016 18:40
Best Answer09-27-2016 18:47
09-27-2016 18:47
Best Answer