03-27-2017 14:57 - edited 04-24-2017 09:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



03-27-2017 14:57 - edited 04-24-2017 09:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hey all,
Blaze firmware update for 17.8.401.3 is live!
CLOCK FACES: Chronograph, Multistat, Arc
New stuff:
- GUIDED BREATHING SESSIONS
- The new Relax menu gives a choice between a two-minute or five-minute session.
The first time you go to the Relax screen you may be prompted once or twice to sync your tracker. To do so find the Sync Now option in the Fitbit app.
- The new Relax menu gives a choice between a two-minute or five-minute session.
- CARDIO FITNESS
- Based on VO2 Max (the gold standard for measuring cardiovascular health), your cardio fitness score is a new way to monitor your overall fitness over time.
- SLEEP STAGES
- In addition to total nightly hours, you can now can see how much light, deep, and REM sleep you’re getting to help you better understand your sleep quality. You’ll also find your 30-day average and benchmarking stats.
- SLEEP INSIGHTS
- Sleep insights in the Fitbit app use your Fitbit data to provide personalized guidance on how to improve your sleep for better overall health.
Other stuff:
- Active minutes now appear on your tracker and on your dashboard. Look for them in the Today menu with your other all-day stats.
- The Alarms menu on your tracker now includes the option to create an alarm. You can still snooze and dismiss from the tracker as well.
FIXES AND KNOWN ISSUES
- We’ve resolved an issue with connected GPS and notifications on Huawei mobile devices.
- You may notice that your clock face changed or that you can’t start a Fitstar workout or Relax session after updating your tracker. To fix this issue, sync your tracker three times. Open the Fitbit app and wait a few moments for your tracker to sync automatically. Then manually sync your tracker twice using the Sync Now option in the Fitbit app.
04-01-2017 07:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-01-2017 07:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hi, if you mean REM,Light and Deep sleep, for me also stopped showing from last night. I see only Asleep, Restless and Awake, no other details. if they've changed this, is no good option.
04-01-2017 07:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-01-2017 07:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Yes exactly what happened
04-01-2017 07:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-01-2017 07:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hi, you'll see a red dashboard for update firmware in the apps as soon as you logged in. The update process time it's depending of phone model. I suggest you to update via windows 10 (desktop or laptop with Bluetooth connection, of course). For me was faster than others which update their Blaze using the smartphones. You have to install the FitBit app.from Windows store, then login with your credentials, connect your blaze to your laptop/desktop windows 10 apps. and ready to go to update. Then install the app on your smartphone and try to connect and sync. I also change my face clock only by windows 10 laptop app, instead of my smartphone, it's also faster process.
04-01-2017 09:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-01-2017 09:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I got the firmware release and it told me about sleep stages, but I don't see them like my wife sees on her phone. I uninstalled and reinstalled the app and got the sleep stages Thursday into Friday, but then it went away again last night. Just shows the Asleep/Restless/Awake bars as before the update.
04-01-2017 10:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-01-2017 10:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
@SunsetRunner you're so right, it looks horrible when goals achieved. I toyed with setting unachievable goals to avoid it but then my stats/app would be up the creek!
Also occ posting as Blokeypoo
04-01-2017 17:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-01-2017 17:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I love the new features, very well done Fitbit 🙂
The guided relax is awesome.
I love a couple of the new faces.
Now my favourite faces are the Arc and the Moment, but the Multistat is close behind. If the time colour on the Multistat wasn't pink, then I would like much more. If some of the vacant real estate was used with the other items that are currently scrolled down to, then if would rock as well. Ok, it may be cluttered, but done right, it could work.
Thanks Fitbit, you're doing well, and have listened to your users.
One missing option which is necessary and has been asked for by a larger portion of your users, is being able to show kilojoules instead of calories. Fix that and you will have much more praise from us who live in metric countries.
04-01-2017 22:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-01-2017 22:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
My touch screen is not working either after the update. I've tried restarting by holding the left and bottom right buttons but I still can't swipe! Help!

04-02-2017 04:11
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 04:11
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi I have had a fitbit blaze for 1 year and I have only had to update it twice: when I started it and the update before last however now I am trying to update t he newest version I simply cannot and I have tried everything please help me
Thanks in advance
James

04-02-2017 04:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 04:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I love the multistat and I'm very pleased that fitbit choose pink. Pink should not be condemned, it is a beautiful soothing colour.

04-02-2017 05:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 05:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Had sleep stages for 4 nights after doing the latest firmware update update, but I woke up this morning and no stages for last night's data. It's back to the old style (minus the details).

04-02-2017 07:41 - edited 04-02-2017 10:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 07:41 - edited 04-02-2017 10:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Since updating my Blaze won't sync with my phone and the battery seems to be draining much faster. Help please!
Update- It finally synced...now to see if that will help the battery from draining.
04-02-2017 08:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 08:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Mines the same, it takes a lot of restarting and repairing to get it to sync. I leave my phone downstairs overnight and it takes a good hour to re-sync it. Any help would be appreciated.

04-02-2017 08:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 08:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I saw the sleep stages for a few nights after doing the upgrade, but as of yesterday I am back to seeing the old visual. What happened?
On the plus side, I love the new clock faces!
04-02-2017 10:44
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 10:44
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
My Blaze has updates successfully and it syncs. Now I am having a battery drain issue. The battery used to last about 4 days, after the update the battery drain within a day. Secondly, I cannot activate the display with a flick of the wist. I have to tap the screen or press a button.
04-02-2017 11:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 11:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Having the same problems. Shorter battery life and can't activate display with flick of wrist. The new sleep stage display has Also reverted to the original display
04-02-2017 11:45 - edited 04-02-2017 11:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
04-02-2017 11:45 - edited 04-02-2017 11:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Since the update my Blaze takes for ever to sync...
And I have restarted my Blaze as well. Nothing changed.

04-02-2017 13:44
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 13:44
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Now my **ahem** blaze wont sync with my ipad - so how do I get my blaze to sync with my iPhone 4S?

04-02-2017 20:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
04-02-2017 20:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
@Avdi wrote:
@SunsetRunner wrote:Love the new clock faces! Great to have some more choices! Keep 'em comingQ
One question though, on the Chronograph one, there's a play button in the bottom right, but I can't get it to do anything. Is this supposed to start something?
If you hit the bottom right button it starts a chrono function on the watch. Kind of misleading that the icon can't be tapped, but I prefer it as it will avoid unwanted timers starting during your day.
Ah yes! Thanks. Agree that will be nice and avoid any accidental taps. Never thought to check the physical buttons.
04-02-2017 23:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-02-2017 23:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-03-2017 04:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-03-2017 04:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Since I've updated it doesn't seem to be capturing step count and active minutes as accurately as before. Don't know if anybody else has experienced this issue? I'm bummed!
