03-27-2017 14:57 - edited 04-24-2017 09:02
03-27-2017 14:57 - edited 04-24-2017 09:02
Hey all,
Blaze firmware update for 17.8.401.3 is live!
CLOCK FACES: Chronograph, Multistat, Arc
New stuff:
The first time you go to the Relax screen you may be prompted once or twice to sync your tracker. To do so find the Sync Now option in the Fitbit app.
Other stuff:
FIXES AND KNOWN ISSUES
03-28-2017 05:25
03-28-2017 05:25
I updated and saw the new clock then my Blaze went completely dead on me. Can't start it at all!
This is horrendous.
03-28-2017 05:27
03-28-2017 05:27
😮! What was the clock? Try unpairing your Fitbit and then charging it and pair it again?
@Tatiana72 wrote:I updated and saw the new clock then my Blaze went completely dead on me. Can't start it at all!
This is horrendous.
03-28-2017 05:29
03-28-2017 05:29
Thanks seems OK now!!
03-28-2017 05:32
03-28-2017 05:32
Great! Can you try to describe the clock face??
03-28-2017 05:50
03-28-2017 05:50
After the update my clock face will never appear when I raise my arm. I used to flip my arm up and the time and all appeared. Now I have to press a button to be able to see anything. It's very frustrating.
03-28-2017 05:52
03-28-2017 05:52
Hi @Anhmsu918 ! Try going into settings of the Fitbit and go to "Quick View". Make sure it's on and that should help!
03-28-2017 07:06 - edited 03-28-2017 07:09
03-28-2017 07:06 - edited 03-28-2017 07:09
I am updated as well and not seeing the sleep stages. I have my sleep mode to sensitive, and i have rebooted my fitbit before going to sleep last night just to see if that would help. I do see the other new features tho.
I updated a few days ago as well.
03-28-2017 07:35
03-28-2017 07:35
Same issue, I've Uninstalled and reinstalled, and nothing
03-28-2017 07:37
03-28-2017 07:37
I am having the same problem. done all the same things and it keeps failing. using Moto G4 (2016 release). Please Help!!
03-28-2017 07:58
03-28-2017 07:58
Thanks Fitbit,
I upgraded .late last night (UK) and everything seems to be working as expected. Though my wife didn't appreciate me testing it as she was trying to get to sleep!
Looking forward to the next batch of clock faces. And then maybe custom display time for those that want to time seconds, and custom vibration intensity for those that want more feeling, these with disclaimers on battery power of course.
Regards to all Blazers.
03-28-2017 08:11
03-28-2017 08:11
My update appeared yesterday afternoon. My phone is Lumia 950. After installing the update (as the new version # showed on my Blaze), the Fitbit app on my phone kept syncing over and over, and I noted that the Relax and Fitstar on my Blaze kept indicating the "need to sync" message. I tried manually syncing 10+ times, to no avail.
Once home, I turned off my phone and synced my Blaze to the Fitbit app on my Windows 10 laptop via USB connection (charger). That sync did the trick--everything works great.
03-28-2017 08:41
03-28-2017 08:41
Updated Blaze blinks constantly:
I like the new functions and look forward to using them in my fitness journey. However, now that I have synced my Blaze, the clock face continually blinks. I did try to sync three times as suggested, with no results. As far as tracking goes, my fitbit still works, but the battery is definitely draining faster than it did prior to yesterday's update. Has anyone else had this problem? What is the solution?
03-28-2017 09:58
03-28-2017 09:58
Hi, I have downloaded successfully the update software mentioned above, but I don't have the :
I do not know if it should all appear automatically or if I do need to activate it somehow. I did however, sync my Blaze more then once. Also, I understand that the tree new clock-face will be available later on this week. If someone have an explanation, I would appreciate 🙂
Thank you
03-28-2017 10:25
03-28-2017 10:25
Since the update, it cannot get GPS data from my Samsung Note 5 when I select Walk. I have restarted the Blaze with no change.
03-28-2017 11:29
03-28-2017 11:29
I'm having the same problem
03-28-2017 11:59 - edited 03-28-2017 12:00
03-28-2017 11:59 - edited 03-28-2017 12:00
I updated the firmware yesterday. I slept 6 hrs and 24 min, but there is no sleep stage data. How do I diagnose this issue?
03-28-2017 12:17 - edited 03-28-2017 12:38
03-28-2017 12:17 - edited 03-28-2017 12:38
Hi,
I have same problem with Lumia 950. Relax and Fitstar section did not work. After change clock face i have a message - Clock error - go to mobile app and try another clock, i try return original clock face, but message still here.
03-28-2017 12:30
03-28-2017 12:30
Are you able to try the sync via USB to laptop or PC (using the Fitbit PC app)? That worked for me. Woke up this morning with the new sleep data appearing on my Fitbit phone app (Lumia 950). Now that we can track REM, when can we have "play anywhere" playback of our dreams?
03-28-2017 12:48
03-28-2017 12:48
On the fourth try, was finally able to get GPS data from the phone.
03-28-2017 12:55
03-28-2017 12:55
I'll try that and see what happens thanks