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09-18-2017 09:33 - edited 08-23-2018 15:35
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09-18-2017 09:33 - edited 08-23-2018 15:35
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Fitbit Update 8/23/18:
Hey, everyone! Just wanted to thank you all for your participation in this thread.
Since the majority of Blaze users have successfully updated to this firmware: 17.8.402.1. I have decided to close this topic from further comments.
If you still have not updated your firmware to17.8.402.1, check out this help article for how to update your device.
If you're experiencing any issues with your Blaze, unrelated to the firmware-up process, I invite you to start a new topic on the Community or find a related topic.
Thanks for all your feedback and contributions on this thread.
Fitbit Update: 11/2/2017
Hey, Blaze users!
I wanted to let you all know this firmware release to version: 17.8.402.1 is now out to 100% of users. Please update your trackers! Take a look at our update instructions and make sure to charge the tracker to a full battery before you begin using it again.
Fitbit Update: 10/26/2017
This firmware has now been released to 50% of all Blaze users. Please update your trackers if you see the update available to you!
Fitbit Update: 10/18/2017
We've begun to roll out new firmware for Blaze! This is a progressive rollout, and all Blaze users can expect to have it within a few weeks. We roll out releases in phases as a cautionary measure so that we can monitor performance closely and make adjustments if needed. This firmware update includes:
- You can now turn off real-time data tracking. For more information, see Can I see real-time data in the Fitbit app?
- Bug fixes, stability improvements, and an important security update. For more information about security updates see How do I interpret the severity of a Fitbit security update?
Click here to see our firmware release help article for more details on version 17.8.402.
Instructions for updating your tracker can be found here.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
07-20-2018 08:14
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07-20-2018 08:14
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None of this has helped, how do you back out the last update???

07-20-2018 09:04
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07-20-2018 09:04
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Im confused @ReesaBaby21 you state nothing works, I'm not sure if the mother is recovering to the tracker or the steps tried to fix the problem.
I do notice that there is no mention of what the problem is that you are trying to fix.

08-23-2018 15:32
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08-23-2018 15:32
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Fitbit Update 8/23/18:
Hey, everyone! Just wanted to thank you all for your participation in this thread.
Since the majority of Blaze users have successfully updated to this firmware: 17.8.402.1. I have decided to close this topic from further comments.
If you still have not updated your firmware to17.8.402.1, check out this help article for how to update your device.
If you're experiencing any issues with your Blaze, unrelated to the firmware-up process, I invite you to start a new topic on the Community or find a related topic.
Thanks for all your feedback and contributions on this thread.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

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