04-01-2016 14:50 - edited 06-29-2016 13:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



04-01-2016 14:50 - edited 06-29-2016 13:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Update 4/12/16:
Hey all,
As of yesterday, the firmware update for Blaze should be available to everyone. As is common with initial updates, this version focuses on stability improvements and bug fixes. We're looking forward to delivering feature improvements with future updates so stay tuned!
Update 4/5/16:
I've addressed some things I've seen come up in this thread in a post I made here. Check it out!
Hey! While it is April 1st, the Blaze firmware update to version 17.8.104.1 is no joke. As usual, we're rolling out the update in waves, and we hope to have everyone updated soon.
This release includes the following:
- General improvements
- Minor bug fixes
Any questions, just let us know.
04-11-2016 15:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 15:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
This release resolves the following issues:
Some customers were reporting that the backlight didn't turn off. The backlight is now working as expected.
Some customers were reporting that music control stopped working with certain Android devices. Music control is now working as expected.
Some customers reported that receiving a large number of notifications at one time caused Blaze to restart unexpectedly. The issue is resolved.
The release also includes minor bug fixes and improvements.

04-11-2016 15:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 15:51
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@hawkyou Have you tried chatting with Fitbit directly about your issue? I have had issues with my Charge HR in the past and they are really friendly and helpful. Sometimes it is beyond thier control though and you have to wait until the next update. Hope this helps

04-11-2016 16:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 16:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I preordered my blaze and received it very quickly after initial mailing. Except for some initial problems with the initial software update and GPS which customer service helped me solve quickly, I have been really happy with the Blaze. I just received my new firmware update today (April 11th). I did not receive an email from fitbit but when I was updating the dashboard on my computer I also checked to see if any software updates were available and there were. It took about 8 minutes to download and it the download was flawless. This is a great product with great customer support.
04-11-2016 16:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 16:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
It seems as though the update screwed things up on mine and made me lose a step battle. I cannot get it to finsih the update. It just says loading, why so long??

04-11-2016 18:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 18:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I just received a notification on the FitBit app to update my Blaze. But the update installed last week. In the settings on the Blaze it says I'm on 17.8.104.1. Up until today, it said the same thing on the app. Now all of a sudden the app says my Blaze is on 17.8.102.7 and wants me to update the tracker software even though its already up to date.
????????????????????

04-11-2016 18:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 18:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
And now it won't sync with my phone, tablet or my computer.
Great.
04-11-2016 19:17
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 19:17
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hey, I figurered I would just delete the Blaze from my fitbit app, then reinstall it. That seemed to work too. Pluse I did not lose any of the data.
04-11-2016 19:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 19:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Not sure how long it takes to get an update. I still have no notice for it. I still have 17.8.102.7 I have no idea how many updates they are doing a day. But from what I could see the update has nothing to do with fixing the problems listed here.

04-11-2016 20:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 20:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
04-11-2016 20:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 20:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have not noticed inacurate steps. It usually is pretty good. But the update I have is 8.104.1, not sure what the extra digits are, jast saying that is what mine shows.

04-11-2016 21:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 21:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi
bought the fit blaze 2 wks ago. i love it but im no longer gettin text notifications? what gives?

04-11-2016 22:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 22:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Finally updated without problems!!

04-11-2016 22:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-11-2016 22:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi
I am unable to get text/calls notifications on my Huawei Mate 7. Please advise how to fix it.
Thanks

04-12-2016 00:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2016 00:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Folks, I reportet a failure when I got my Blaze 4 weeks ago in germany (I come from).
I use the metric system especially kilometers instead of miles. But when i track a run with the blaze and the second information source is `distance` then there will reportet miles instead og kilometers. The final report and the intermediate results are reported in kilometers.I opened a case at fitbit support because thats very annoying and I hoped you will fix this with the new release but nothing happend.
04-12-2016 01:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2016 01:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
04-12-2016 02:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


04-12-2016 02:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
If your having any problems after the update, please restart your tracker, as the update procedure instructed you to do. A restart of the Phone would not hurt either.
If still having problems, as stated above, through the v phone's BT screen, please unpaid tyre Blaze, and then try to sync. The app should automatically pair the Blaze.

04-12-2016 04:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2016 04:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2016 05:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2016 05:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
restarted both the Blaze and my phone this morning....i had all the missed text messages show up at once from the weekend? and after the update, it idid not record flights of stairs? the vibration is practically non-existent....i had to look at the clock on the wall to see if my alarm went off.
(Customer service advised me to wear the blaze on a sensitive part of my wrist...).
at this point, i am not going to get worked up about what works and what does not...i will just lower my expectations and shop more wisely next time. it is upsetting to read that this item does not have a long-term life expectancy. I used my One faithfully from Jan. 2014-until i purchased the Blaze last month. i skipped the charges, HR, etc, waiting for something i was very excited about.

04-12-2016 05:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2016 05:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Got my update yesterday. It downloaded and installed flawlessly. WooHoo!!!

04-12-2016 05:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-12-2016 05:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Can we please update the Blaze's Exercise functionality for stopping a workout? The touchscreen is too sensitive while working out that I end my workout short on the watch and not realize it. Can you make the user press a physical side button to end a workout?
