Blaze Firmware Update - 17.8.104.1 [Closed]

[AndrewFitbit]

Update 4/12/16:

Hey all,

As of yesterday, the firmware update for Blaze should be available to everyone. As is common with initial updates, this version focuses on stability improvements and bug fixes. We're looking forward to delivering feature improvements with future updates so stay tuned! 

Update 4/5/16:

I've addressed some things I've seen come up in this thread in a post I made here. Check it out! 

Hey! While it is April 1st, the Blaze firmware update to version 17.8.104.1 is no joke. As usual, we're rolling out the update in waves, and we hope to have everyone updated soon.

This release includes the following:

• General improvements
• Minor bug fixes

Any questions, just let us know. 

[golf4chelle]

Has anyone noticed a change in the accuracy of the HR feature since the firmware update?  Mine seems to be off my 10%-12% since the update...

[qazamy]

Music control doesn't work 😞 
Bought the Blaze instead of the Surge becasue of the music control functions. Tried restarting the device and the app and bluetooth on both side but still not able to connect with my music player. Please help?

[Belanna84]

Do you have bluetooth classic activated? I need to do it to get my android
phone music app to be controlled by the blaze. Activate it and pair it with
the phone like a normal bluetooth device

[SunsetRunner]

My blaze stays on constantly since the firmware update. I had to put it in the charger because the battery ran out quickly with no down time.

[Rich_Laue]

@qazamy that would depend on which phone you have, please see the main thread on this subject. IOS doesn't need Classic BT the other phone's do.
https://community.fitbit.com/t5/Blaze/Blaze-Music-Control-Information-Post/td-p/1196265

@SunsetRunner did you try the suggested restart of the unit isn't working properly after an update.
Also try turning out off through the settings menu.
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

[SunsetRunner]

I did try resetting. It is now recharging since the constant illumination drained it.

[greywarrior]

I have tried to update my tracker, but it is taking ages to do so, I have twice left it doing it for over an hour but it just sits there  saying  " Updating tracker.." how long should it take ?

[Rich_Laue]

Fitbit says 10 minutes, I think they are being cautious, for me it was 8. It depends on the network connection.

If after a couple minutes of the progress bar not moving, I kill the app.

Ice also noticed that with the app up front on android, when the Phone goes into sleep the update fails, this is tyre same for most Windows and mac computers.

[Belanna84]

When I updated it it took around half an hour.. At first it was incredibly
slow but you could see it was moving so I left it there. I took off the
watch and put it realy near the phone and made sure the phone couldn't go
to sleep and the watch was properly charged.

[mhgerhold]

I have a Sole E35 and it does not recoognize it, but my Basis Peak did'nt either.

[Tkcmom]

So the update didn't fix the inaccurate step count. When will there be an update for that?

[Rich_Laue]

@mhgerhold the Sole is an elliptical machine, what is the 'it' that's not being recognized.

 @Tkcmom when you say your Blaze is inaccurate, are you testing it during your free walk/run while outside? This is really the only time your garnered that the steps will be counted correctly.

[mhgerhold]

Exercise

Sent from my iPhone

[Rich_Laue]

I'm still confused, are you trying to get the Sole to talk the Blaze? The App to talk to the Sole?
Is it the Blaze not auto recognizing the workout on the Sole?
Or are you using the elliptical function to record the session.

[Tkcmom]

It should be accurate anytime I'm walking!!

Sent from my iPad

[mandyjorn1978]

I can't get my blaze to update at all. Have tried MANY times and still nothing... Frustrating

[Rich_Laue]

@mandyjorn1978 there is a lot of discussion on your unsupported phone, do a search people have gotten it to sync.

@Tkcmom While I agree that anytime your walking, I went through your history to see what you ment by inaccurate. The only reference I see is "That's when I have the most errors. I have the freestrider fs9 and the blaze calculations are no where near the freestrider". Searching tells me it is an elliptical, this tells me that the miles will not agree with the Blaze, does tyre elliptical count your imaginary steps, as it counts your imaginated distance?

This is the reason I asked about free walking, since there is no stepping done on this machine.

[mbrett]

@mandyjorn1978 try updating via the PC app this works for me when the phone
app doesn't. Also ensure the Blaze is fully charged first. Sometimes low
charge stops update.

[mhgerhold]

All I was pointing out was neither fitness device automatically could recognize a Sole E35 elliptical for elliptical exercise.

[BenInTx]

Returned my Blaze today. After a VERY helpful exchange with Mario via e-mail support. I tried three 100 step tests where the Blaze recorded 67, 61, and 74; clearly failing to accurately count steps. Best Buy was good about returning the Blaze.

I saw the Alta when I was in Sam's Club tonight, and I decided to give it a try. Same problem as the Blaze. I'm a big guy (6'4") with a healthy stride (the Fitbit app estimates 31.5", but not sure about that estimate). I'm not going to wait. This one goes back tomorrow.

As a footnote, my Blaze was working well prior to a recent "upgrade" patch. When I checked it originally by manual count and against my Samsung phones tracker, it was close. I'm thinking the problem started with a patch. FWIW, my new Alta ran a patch first too.

I wish I knew why things went south with my Blaze. I may go back and try another new Blaze.

One final note: I could not possible have received more helpful and timely responses from Mario M. Regardless of what others may say, I give them A++++ for their online support!