Blaze Firmware Update - 17.8.200.3 [Closed]

[AndrewFitbit]

Update 5/6/16:

Hey all,

I've been keeping a close eye on this thread, and I wanted to give a quick update.

For reports of Blaze steps and/or distance being inaccurate, I think this is definitely something worth looking into. I've passed on all the feedback to our team so they can investigate. As a friendly reminder, remember that accuracy depends on many factors.

Here's a couple things being worked on:

• Excess Calendar Notifications
• 'Auto' brightness setting is too dim or adjusts slowly

For 'Auto' setting being too dim, you can switch to 'Normal' as a workaround in the meantime. Please note switching to 'Normal' will have a slight impact on battery life.

I'll provide updates when I can. Thanks everyone. 🙂

Update 4/27/16:

The firmware update should now be available to everyone. Update your Blaze and let me know how it goes! You can read the release notes for version 17.8.200.3 in the lead post or check them out on our help site. 🙂

Update 4/23/16:

Sorry for the wait, here's the release notes!

"The Simplified Chinese, Japanese, and Korean languages are now available on Blaze. Note that Blaze is only available for pre-order from fitbit.com in China, Japan, and Korea.

This release also resolves a couple issues:

• Some customers were unable to resume a paused FitStar workout.
• Some customers reported problems with the Blaze screen (display)."

You can find these release notes for this update (17.8.200.3) on our help site.

4/21/16:

Hey everybody,

Some of you may have noticed there's a new firmware update for Blaze! We just started pushing this update out yesterday, and just like any other update, we'll be rolling it out in waves. This update focuses on a few bug fixes. Release notes will be posted here soon.

Thanks!

[Pikeman]

Hello, I have just updated my firmware sucesfully, however it took about 2 1/2hr (same as last couple of times and I have only had it 3 or 4 weeks!).  The message on my PC when it is updating says it should only

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@AndrewFitbit wrote:

Update 4/27/16:

The firmware update should now be available to everyone. Update your Blaze and let me know how it goes! You can read the release notes for version 17.8.200.3 in the lead post or check them out on our help site. 🙂

take 5-10 mins.  Is this normal or am I doing something wrong?

Moderator edit: content

[Visualtps]

I can wait for the improvements.  I love my blaze and all it can do.  Had some initial problems with the first update having to unistall the app and reinstall and also unpair and pair the blaze.  The second update caused no issues.  One thing I think is really great with fitbit is that you can use two different trackers on the same account.  That was a great addition.  I was using the Fitbit One initially and then upgraded to the Blaze as soon as it was available.  I still use both (not at the same time).  If I am planning to work in the yard like cutting grass or plant bushes/plants I switch to my One so that I don't unintentionally damage the Blaze.  But  mainly I use the Blaze most of the time.

[girlswear]

Mine took about 5 mins but I don't connect it to a computer, it was low on battery at the time so I put mine in the charger plug but directly to the electric outlet not via a PC. Then sync with iPhone app and update from there. Battery source could be your issue that you might be using a lower power usb?

[jennpan]

my notifications stopped working after this update. i only got the blaze 2 days prior and they were working great until then.

[Nasser]

Update is failing to instal, I tried resting the Blaze,reinstalling the software on my phone, pairing the devices from scratch. Nothing worked!

[Crux66]

The update on the tracker was seamless. The fitbit App update on my iPhone 6, latest iOS, didn't work. The install didn't finish. Tracker works normal and shows 8.200.3, iPhone App shows 8.104.1 and shows that there is an update available. I tried again and again but run into the message "Is your Balze on". Now I can't connect them, bluetooth doesn't find the blaze anymore. HELP!

[Rich_Laue]

@Crux66 as mentioned above, I think it's time to contact Fitbit. Http://contact.Fitbit.con

@Nasser I would try a restart of your take, and a power off/on of the phone. Turning the tracker of/on through its settings menu might also help.

@jennpan try a restart of the tracker and swipe down on the clock screen, make sure notifications are on. You might want to recheck the phone settings.

A restart of the tracker should always be tried, if the tracker isn't working correctly after an update. http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

[mrskdhill]

Yeah. Mine took a long time too. I had mine on the charger with my phone right next to it. Took about 45 minutes.

[Nasser]

Tried them all, nothing worked.
Fully charged the Blaze and the phone experia Z5 before attempting to upgrade, also, resented the blaze, reinstalled the software on the phone and repaired it witg the Blaze still it fails after few minutes showing progress bar 20% through.
I even tried to do the upgrade while connected to 3 G not WiFi, same result

[FireSwan]

Has anyone noticed that the vibration for the alarms isn't working after the update? I can barely feel it, then the vibrations stop before I hit snooze or ok. The vibrations used to be strong and would continue until I hit snooze.

[MikeS1971]

I don't think the Blaze ever had strong vibration. It's one of the biggest complaints about it. I've been through five Blazes, along with its other issues, all had extremely weak vibration.

[FireSwan]

Mine had a great vibration. I used it as my alarm. It changed after this firmware update

[MikeS1971]

Then you seem to have had an extremely rare Blaze.

[FireSwan]

The point is, it has changed after the update. The vibration strength and duration. Whether you thought it was strong or not doesn't negate the fact that after the update it only vibrates a couple of times and stops. Before the update it would vibrate continuously until I pressed ok or pressed the snooze.

[MikeS1971]

After these "updates" it seems a lot of things change, stop working or don't work the same as before. Over the past couple days I've noticed that the connected GPS won't stay connected.

[kmsea123]

did the update, ended up with frozen Blaze, did a restart, nothing, removed it from the app since that was also frozen, then reinstalled the app, now I'm forever trying to connect to the tracker. very unhappy right now. note to self, only do an upgrade when you have lots of time!

[kmsea123]

did the update, now blaze and app frozen, tried reinstalling app, restarting blaze. cannot get the trscker to connect to app now.

[Rich_Laue]

Have you turned your phone off then back on? This one step will replace about 6 individual steps to try.

Removed the Blaze from the phone's BT screen, leave the classic paired.

Tried setting it up with the Blaze in its charger?

Looked at these Troubleshooting tips.

I haven't figured out why people are so quick to remove their Fitbit from the account.

[Jestor21]

Fitbit blaze update has run all night and is still loading. I have tried to restart the app on my Iphone twice and its not working. Any ideas as to how i can fix this.

[Fosse66]

Straight up question - what is the point in these updates if they - as reported my many - take away or break features that were previously working well?

Don't Fitbit test them? I'd rather have no updates at all than pointless, buggy ones. Why not wait 6 months then do a proper update (including new watch faces) rather than fix what wasn't broken in the first instance?