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Blaze HR LED is not flashing and battery draining too fast.

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‎07-15-2018 11:13

‎07-15-2018 11:13

My Charge HR battery started to drain very fast approximately a week ago. A full charge lasted up to 4 hours only. At this time I also noticed the HR monitor also started to fail with either not reading or stuck at 70.

I noticed that one of the leds was not flashing but remained dimly lit. I have tried full reboots of the watch, turning the HR on/off and numerous syncing but all attempts have failed.

The watch has expired on the 2 year warranty in May and I am led to believe from the fitbit community that there are no repair centres for these.

It's a bit of a waste to just throw away a watch for what should be a straight forward repair for fitbit.

 

Let me know your recommendations on a way forward please if there are any.

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‎07-15-2018 13:29

‎07-15-2018 13:29

Sorry, but you have exhausted your options. Fitbit trackers are not repairable and parts are not available. Also sounds like it would cost more to repair than it is worth.

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‎07-16-2018 13:40

‎07-16-2018 13:40

@CraigD69 wrote:

My Charge HR battery started to drain very fast approximately a week ago. A full charge lasted up to 4 hours only. At this time I also noticed the HR monitor also started to fail with either not reading or stuck at 70.

I noticed that one of the leds was not flashing but remained dimly lit. I have tried full reboots of the watch, turning the HR on/off and numerous syncing but all attempts have failed.

The watch has expired on the 2 year warranty in May and I am led to believe from the fitbit community that there are no repair centres for these.

It's a bit of a waste to just throw away a watch for what should be a straight forward repair for fitbit.

 

Let me know your recommendations on a way forward please if there are any.

i had the same issue turned out to be water damage when i went swimming.  if this the case the most they can do for you is offer you a 25 percent discount off another fitbit

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