09-25-2018
09:46
- last edited on
09-26-2018
04:27
by
AlejandraFitbit
09-25-2018
09:46
- last edited on
09-26-2018
04:27
by
AlejandraFitbit
Hello,
I am having an issue lately where I am noticing when I workout it frequently is registering inaccurate heart rate, even after shutting down restarting, the problem seems to still be present. The device is less than a year old. Any ideas?
Thanks
Moderator edit: subject for clarity
09-26-2018
04:29
- last edited on
05-28-2025
07:38
by
MarreFitbit
09-26-2018
04:29
- last edited on
05-28-2025
07:38
by
MarreFitbit
Hey @T1n, it's great to see you here.
Thanks for troubleshooting this by yourself. If you are having issues with your heart rate information, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it.
Let me know the outcome.