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Blaze HR monitor stopped working

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‎08-16-2016 09:49

‎08-16-2016 09:49

I got my Blaze July 12th.  Up until this weekend it worked fine.  Sunday, I noticed the HR monitor has been cutting on and off.

As of today, the HR monitor won't work at all.  The green lights are still flashing, heart rate is set to on, I've toggled through all the settings, on, auto, off.  I've restarted twice, checked wrist placement, switched wrists.  Nothing is working.

Please help!

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1 REPLY 1

‎08-16-2016 11:28

‎08-16-2016 11:28

Wonderful troubleshooting @amy_1217

 

Since having done everything possible,

 

Feel free to contact the Fitbit Support Team: India | United Kingdom | United States

Optionally check out Returns & Warranty before contacting support.

 

Mention what you've already tried to speed things up.

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