10-24-2018 10:06
10-24-2018 10:06
My heart rate monitor stopping working during a workout. There is a white film on the inside of the clear plastic on the back. Please help!
Best Answer10-27-2018 06:09
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10-27-2018 06:09
Welcome to the Community @SunsetRunner! I would like you to restart your Blaze and double check if you get the heart rate reading again. Also, confirm that your heart rate setting is set to on.
Also, I would like you to provide me with a picture of what you're seeing on the back of your tracker.
Keep me posted!
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Best Answer