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Blaze HR not registering

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‎12-06-2017 14:07

‎12-06-2017 14:07

Got blaze yesterday everything is great except it doesn’t register my heart rate. Changed the settings from ‘auto’ to ‘on’ and it still doesn’t work! 

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‎12-07-2017 05:55

‎12-07-2017 05:55

It's great to welcome you @Hailes83, thanks for troubleshooting this by yourself.

 

Have you tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Also, in this post you will be able to see some things that might be affecting this reading and some tips to improve it.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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