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Blaze Heart rate stopped working

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‎06-11-2020 03:45

‎06-11-2020 03:45

Hi.

My fitbit blaze heart rate is stuck on 70. I have looked and it stopped recording some time ago on the app logs.

I have checked the heart rate on the device is set to 'ON' and the green lights work but the reading stays at 70. I tried in auto with no result either. I have swapped wrists and tried different wrist placement. When I take the watch off, the green lights work but the reading stays at 70.

 

I have tried restarting the device and have also unpaired and re paired with no joy

 

Please help.

 

thank you

Craig

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2 REPLIES 2

‎06-11-2020 20:22

‎06-11-2020 20:22

Mine just doesn't work. I have done everything suggested. 

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‎06-12-2020 11:34

In response to Kathy71172

‎06-12-2020 11:34

Mine either. 

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