Hello all, I really need help with this one. I recently upgraded my phone from a Motorola Droid Turbo 2 to a Samsung Galaxy s8 and my blaze now will not connect to my s8 at all. My problem here is that when I go into my phone settings, I see the Blaze as an optional pairing device, but when I tap on it it says "connecting..." and after a little while it either says "can't connect to blaze" or "pairing rejected by blaze". Lots of solutions I've seen on here asre to tap on the Blaze option in the Bluetooth settings and 'forget' it, but there is no option for me to do that, or any options at all, actually. I can't even hardpress or something on the name, it just immediately tries to connect to the Blaze. I had no problems with my droid so now I'm confused why it wouldn't work with a better, more in depth phone (other people on other threads suggested to go to the other phone and "forget" the device, but the man at the phone store factory reset my phone because I was trading it in, so wouldn't that just erase the info from that phone entirely??)
Let me list out everything I have done so we can eliminate possibilities.
1. Shut down the tracker
2. Shut down the phone
3. Turned bluetooth in my phone's settings off and on again
(I tap the Blaze icon after every attempt and it still says "pairing rejected by blaze")
4. Trashed my blaze from my fitbit account through the app, turned my tracker off and restarted as if it were a new tracker
In addition, my fitbit has completely died recently and it never had before, so maybe that could be why it isn't connecting? Sometimes the Blaze option doesn't even show up in my Bluetooth settings on my phone, even though I'm wearing the tracker and it's powered on. Setting up the blaze (classic) was no problem at all, so I'm able to connect to that, but that doesn't handle the notification side of things.
I'm so frustrated I really just need help.
Also, everything is working, it's syncing to the app as far as steps and whatnot (I think), I just want my text notifications from my phone. In the fitbit app, I have the messaging app set up, the permissions in the fitbit app and my phone's setting app are available, I've tried everything in the book.
Please help, I'm growing increasingly frustrated.
Thank you very much for any help in advance.
