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Blaze: Only basic sleep details and exercise not recording since weekend.

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‎09-05-2017 23:37

‎09-05-2017 23:37

Since the weekend, my Blaze has not been tracking exercise and my dashboard is only showing basic sleep details.  Is there an issue?

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‎09-06-2017 00:02

‎09-06-2017 00:02

Not sure about the exercise tracking but there is an ongoing issue with sleep stages. See the first post in this thread for the latest updates from fitbit:

 

https://community.fitbit.com/t5/Blaze/9-3-Received-Classic-Sleep-rather-than-Sleep-Stages/td-p/21742...

View best answer in original post

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4 REPLIES 4

‎09-06-2017 00:02

‎09-06-2017 00:02

Not sure about the exercise tracking but there is an ongoing issue with sleep stages. See the first post in this thread for the latest updates from fitbit:

 

https://community.fitbit.com/t5/Blaze/9-3-Received-Classic-Sleep-rather-than-Sleep-Stages/td-p/21742...

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‎09-06-2017 11:33

‎09-06-2017 11:33

No sleep stage details for last 4 days. I have noticed other Blaze owners with this same problem. Any progress being made to correct this problem?  Is this problem with all Blazes or just some?

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‎09-06-2017 11:39

In response to Limberlost2

‎09-06-2017 11:39

@Limberlost2 this problem is affecting a lot (but not all) users of the Blaze, Alta HR and Charge 2. Keep in touch with the thread linked above for the latest updates from fitbit.

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‎09-06-2017 11:55

In response to SteveH

‎09-06-2017 11:55

Thank you, I will continue to monitor.

Sent from my iPhone
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