Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @Lahrs! I've shared your post with our Support team, they will continue assisting you on this matter, keep an eye on your inbox.
Thanks for participating in the Community!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.