Blaze Screen is Black

[jdkurenuma7]

Out of nowhere, my Blaze screen is black. No buttons work and the battery is still have full. Green lights underneath are still on and flashing. Help!

[tpasenelli]

Press all the left and bottom buttons for about 10 or 15 seconds ..should
reset..i had the same problem and this worked ..good luck and let me know
if this helped....

[Gabic24]

Did not work. I tried this and I can hear a vibration on my blaze, but the screen is still black...

[Gabic24]

unfortunately did not work. very frustraded here.

[TriniJJ]

You are suppose to hold down both the left button and the bottom right button simultaneously until you feel the watch vibrate and it should reboot.

If that doesn't work then I suggest ensuring that your phone that it is connected to via bluetooth has the relevant fitbit app updated through playstore or whatever and then synchronize the watch.  Hope it works.

[Bkguu]

That just worked for me! Thanks

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@MakMakwrote:

I would try restarting your tracker to see if that works (left and bottom right buttons, hold down for at least 10 seconds, you'll feel it vibrate when it restarts).

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[Pabon2054]

Thank you so much!!!

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@MakMakwrote:

I would try restarting your tracker to see if that works (left and bottom right buttons, hold down for at least 10 seconds, you'll feel it vibrate when it restarts).

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[Margegm]

Thanks soooo much! Saved my life!!!!

[Stiga]

I have tried the reset as listet in the solution, but my blaze simply wont start. Suddenly it just went all black. 

Can anyone help me? It just keep getting resettikg and Resetting it self 

Stig-Are

[RexLeo]

Tryed the 10 sec multiple times and it didnt work. Then i just pressed the same two buttons and hold the press until the screen came on after 40 sec. So no the clock is working again 🙂

[trosales]

thank for your adviceit works fine.

[Beckster66]

Wow!! Wow! Wowzeeer!! Thank you, my fit bit has been black screen for a week I was so sad!  

[SunsetRunner]

My blaze gone blank today...and luckily I google to find the solution and come to this community. And its really helpful, thank you!

[illygib]

The buttons do not work!  Is there any other way to restart it if the screen is black and the buttons don't work?

[illygib]

I have had my Blaze for just over a year.  Last week it started loosing its charge in a couple of hours.  Prior to that day it had held its charge for days.  I updated my app on my Android and that fixed it!!!  Yipee.  Now the screen has gone black and you cant restart because the buttons don't seem to work.  I have tried everything!!!  In the app it was syncing and showed the Blaze as being fully charged.  I have now deleted the blaze from the app so I can start over but the screen is black so I cant see any code to activate it because the screen is black.

jillygib

[illygib]

You can't restart it, because the button are not working

[takajiinouye]

Thanks, MakMak. You fixed my issue, too.

[Xena1962]

The green lights are not even blinking after trying this. I guess I need to call support, so upset.

[takajiinouye]

Just use the online chat and the rep will check to see if you qualified for
the replacement program. If so, they send you a link to upgrade for a 50%
discount or replace the Blaze. I chose the replace my Blaze. It arrived in
five days and I have not had a problem regarding the charging now. Good
luck.

[Xena1962]

Thanks, it just came on in the middle of the night. I guess I will see if it happens again.

[takajiinouye]

If it continues to act up, you should take advantage of the replacement
policy. I have had no issues since receiving my replacement.

Good luck and thank you for keeping me motivated to workout and use my
FitBit everyday.

Tim