Blaze Setup without wireless dongle

[Chandrakant]

Hi,

Just received my Blaze, could you please tell me the setup, As I dont have wirelss dongle.

Even its not pairing with my mobile !

Thanks,

Chandrakant

[Odyssey13]

Welcome to the forums @Chandrakant

How are you trying to set up - Android, iOS or Windows.

You need the dongle if you're trying to set up with a computer, unless it's Windows 10.

Click to go to the Blaze area for the manual and related articles.

Let us know so we may better assist you.

[Chandrakant]

Hi,

My mobile is not supporting to Blaze, We have connected using dongle (old)
to windows 8.1.
Blaze synchronizing with windows but not with mobile.

Its android 4.4.1

Regards,
Chandrakant

[Odyssey13 · Accepted solution]

@Chandrakant an old dongle can be updated. When you're on the computer, open FItbit Connect and click on "Troubleshooting" and it will go to another window. It will tell you if your dongle is up to date.

Some Android phones do have problems - click to learn more