04-12-2017 14:25
04-12-2017 14:25
My fitbit Blaze is showing a sleep amount on the Dashboard of roughly double what it should. If i click on sleep the sleep page appears correct however the Dashboard remains incorrect. This has only occurred today. I have tried restarting and syncing to no avail.
04-12-2017 20:51
04-12-2017 20:51
You can edit your sleep time by going into your sleep log and selecting edit log.
This should not happen, but it actually happened to me the other day as well and hasn't happened since.
04-12-2017 21:54
04-12-2017 21:54
I'm having the same problem, I reset some of the sleep times. I restarted my place. Nothing is working.
04-13-2017 03:48
04-13-2017 03:48
I am having the same issue. It seems to have started when I did the last update. The sleep start and end time is correct But it is stating I also had roughly twice the amount. I've been hoping it would go away on its own but it has been 4 days and some of the previous sleep times were adjusted.
04-13-2017 13:53
04-13-2017 13:53
Thanks- i do know how to edit sleep start and end times but these are correct, as is the amount of sleep on the sleep page. It is only incorrect on the dashboard . Seems to be happening to others as well as i have seen another similar post.
04-23-2017
13:17
- last edited on
04-04-2025
10:26
by
MarreFitbit
04-23-2017
13:17
- last edited on
04-04-2025
10:26
by
MarreFitbit
Hi there @RosW @Bblaze @SunsetRunner, great to see you in the Community Forums!
I'm sorry you seem to be having problems with your sleep not showin up correctly...
As @kawaiiko says, this should not happen but in this situation, I'd recommend restarting your trackers. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. This is just to ensure that your tracker will record your sleep properly and also, log out and log back in from the app or from the web app on your computer.
While this might not fix the issue for that specific day, it will help to prevent this from happening in the future. Keep an eye on it and let me know if you need more help!
Help others by giving votes and marking helpful solutions as Accepted
04-30-2017 18:35 - edited 04-30-2017 18:36
04-30-2017 18:35 - edited 04-30-2017 18:36
Thanks FerdinandFitbit. Unfortunately this hasn't worked for me, in fact now the sleep tracking page has the graph reporting the same as in my dashboard i.e. about double my actual sleep time, although the day on the sleep page is recording correctly. Any other suggestions gladly welcomed!
04-30-2017 19:32
04-30-2017 19:32