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Hi there @TOLW. Good to see you in the Community!
That doesn't sound any good... Since you've already tried to restart your tracker several times and it doesn't make it go back to the regular screen, I would recommend getting in touch with the Support Team. Explain what is happening and what you have already tried and they will be happy to provide further help and get you back on track.
Let me know if you need more help with this.
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