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Blaze Sync after battery dies

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‎11-19-2017 20:43

‎11-19-2017 20:43

My blaze battery died about a week ago, I charged it on Saturday then wore it during the day. During the day it had a different time and probably a different date which I reset Saturday night/Sunday morning now my steps on Saturday won't appear.

 

Is there a resolve for this? 

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3 REPLIES 3

‎11-19-2017 20:42

‎11-19-2017 20:42

My blaze battery died about a week ago, I charged it on Saturday then wore it during the day. During the day it had a different time and probably a different date which I reset Saturday night/Sunday morning now my steps on Saturday won't appear. Is there a resolve for this? 

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‎11-20-2017 07:40

In response to SHERENE_

‎11-20-2017 07:40

You need to sync your Fitbit. If you are haveing trouble syncing, make sure your Bluetooth is on and restart tour phone. That should correct your issues. 

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‎11-26-2017 05:30

In response to Danny-B

‎11-26-2017 05:30

A warm welcome to the Community @SHERENE_ and @Danny-B thanks for stopping by.

 

As our friend recommended, please make sure that your tracker is syncing. If you are having issues syncing, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there. Also, in this post you will be able to find some steps to follow regarding the battery not lasting.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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