Blaze- White lines on the screen

[Drain-dragon]

I was given a blaze on the 21/4/16. It has two white lines at the top of the screen. Is his normal?

[John917]

This seems to be the day for lines appearing on the screens!

Try restarting the Blaze.  Press and hold the button on the mleft side of the Blaze and at the same time press an hold the bottom right button on the device.  Hold for about 15 seconds until the fitbit logo appears.  You may have to do this more than once.  If that doesn't work, contact support by clicking on the help button at the bottom of this page and follow the instructions.  You might also try updating the tracker.  Click on the Fitbit logo in the task bar and then click on open menu.  An option in the resulting screen will be to search for update.

[AngelaMa]

Hello @Drain-dragon welcome to the Fitbit Community! It's great to have you here 😉  Is your Blaze display working properly after the advise from @John917?  If it is not working properly I would suggest to contact customer support, they will be happy to help. 

Keep me posted! 😉