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Blaze Won't Hold A Charge

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Hoping for some help.  My blaze was holding a charge for the first few months for at least 5 days at a time.  Now it barely holds the charge for a day.  I've turned off the all-day sync, turned down the brightness and don't interact with it a ton.  Not sure what else to try. Any and all suggestions would be welcomed. Thanks in advance!

A

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Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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It's great to welcome you @AshF03 and @WendyB thanks for stopping by.

 

I would like to know if you keep having issues with your Blaze battery life? Have you tried the instructions provided by our friend @WendyB

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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@AlejandraFitbit and @WendyB Thanks so much for the quick replies!  Much appreciated!

 

Unfortunately - I seem to have tried all of the suggestions and am not seeing an improvement. I'm going to see if I can track down my warrantee (I'm not optimistic about that though) - and then I'll get in touch with customer service.  

 

Thanks again for the help,

A

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Warranty is here

 

https://www.fitbit.com/legal/returns-and-warranty

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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You are welcome and thanks for the information @AshF03. Since the information provided didn't work, I recommend keeping an eye on your inbox for further instructions.

 

Catch you later. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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how long should the battery be good for as far as the life of the battery? ive had mine a little over a year and a half and BAM out of no where all of a sudden it started dying within 5 hours of charging it and that is during NON USE, meaning that the battery is draining that fast while it is sitting on my dresser not doing anything at all. 

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I exact same thing has been happening to me @HarleyQ...I preordered the Blaze when it first came out and it has been working great all this time.  All of a sudden the past few days, the battery life has been awful.  I haven't changed any setting or done anything different then I was before.  Not sure what's going on, but the battery shouldn't die while you are sitting at a desk all day like me. 

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Great to see you guys here @HarleyQ and @Weeshweesh13.

 

The Blaze battery should last 5-7 days. If yours is not lasting this time, I recommend taking a look at this post and follow the instructions provided there. After you followed these steps, please test your Blaze.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I woke up with my Blaze next to dead.  I did get an Android update to my S8+ last night.

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