06-24-2017 12:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-24-2017 12:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hoping for some help. My blaze was holding a charge for the first few months for at least 5 days at a time. Now it barely holds the charge for a day. I've turned off the all-day sync, turned down the brightness and don't interact with it a ton. Not sure what else to try. Any and all suggestions would be welcomed. Thanks in advance!
A

06-25-2017 10:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


06-25-2017 10:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
06-26-2017 06:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



06-26-2017 06:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
06-26-2017 06:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-26-2017 06:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@AlejandraFitbit and @WendyB Thanks so much for the quick replies! Much appreciated!
Unfortunately - I seem to have tried all of the suggestions and am not seeing an improvement. I'm going to see if I can track down my warrantee (I'm not optimistic about that though) - and then I'll get in touch with customer service.
Thanks again for the help,
A

06-26-2017 10:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


06-26-2017 10:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Warranty is here
https://www.fitbit.com/legal/returns-and-warranty
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum

06-28-2017 04:04
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



06-28-2017 04:04
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
You are welcome and thanks for the information @AshF03. Since the information provided didn't work, I recommend keeping an eye on your inbox for further instructions.
Catch you later.

08-22-2017 11:50
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-22-2017 11:50
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
how long should the battery be good for as far as the life of the battery? ive had mine a little over a year and a half and BAM out of no where all of a sudden it started dying within 5 hours of charging it and that is during NON USE, meaning that the battery is draining that fast while it is sitting on my dresser not doing anything at all.
09-29-2017 08:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-29-2017 08:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I exact same thing has been happening to me @HarleyQ...I preordered the Blaze when it first came out and it has been working great all this time. All of a sudden the past few days, the battery life has been awful. I haven't changed any setting or done anything different then I was before. Not sure what's going on, but the battery shouldn't die while you are sitting at a desk all day like me.

10-01-2017 04:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



10-01-2017 04:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Great to see you guys here @HarleyQ and @Weeshweesh13.
The Blaze battery should last 5-7 days. If yours is not lasting this time, I recommend taking a look at this post and follow the instructions provided there. After you followed these steps, please test your Blaze.
Let me know how it goes.

10-01-2017 04:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-01-2017 04:28
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I woke up with my Blaze next to dead. I did get an Android update to my S8+ last night.

