Blaze Won't Turn On

[scott890]

Hi,

Last night I charged my Blaze.

When I took it off charge it shows nothing on the screen.

I have tried every combination of buttons to power on and nothing happens.

When I put it back in its cradle there is nothing displayed on the screen.

Fitbit app says it is looking for the device.

Any ideas?

[Auntjo40]

This works. Thank you!

[Jarfw]

Yea worked for me as well

Sent from my iPad

[456tay]

yes that happened to me too did you or any one else ever figure out how to fix it?

[Auntjo40]

Push all 3 buttons at the same time.

Heather Cable
But for me, to live is Christ and to die is gain. Philippians 1:21

[luisapolatto]

Hello Everyone!

I really need your help! My fitbit blaze seems like its on but maybe the brightness of the screen is not well regulated to see whats going on my watch! 

I just simply put it to charge and when I got back the screen is not turning on! All the others functions are working but the screen is totally black! 

[luisapolatto]

I have already tryed to restart and everything but anything is appearing on my screeen!

[Jakester5112]

Thank you so much! The 2 button solution didn't work, and yours did. Thought I would need a new Fitbit for sure.

[blemo04]

I got my fitbit blaze a few months ago for a gift but i am just getting around to use it i have had it on the charger for over 24 hours and when it is on the charger it comes up with the blue dots but when i try to turn it on nothing happens. 

[EMarfe]

Same issue and it still won't turn on either. Wish you could just post the deeper solution here.

[Rich_Laue]

@EMarfe I wish there was one universal solution.

This subject is about the Blaze not turning on. Holding in any button or placing the unit into it's powered charger should turn the unit on. 

Some posts talk of a completely separate problem where the Blaze is on, records activity, but the display does not light up. This clearly means that the Blaze has been turned on, but the display is not working. This is not what the subject of this thread is about..

@blemo04 mentions dots on the screen durring the charging, this to me means the tracker is on, so not sure if by turning on it is ment that the screen won't turn on.

In short some posts describe the tracker not turning on, while others describe the powered up tracker, and working, does not have a display.

Some say that the tracker works fine in it's charger, but powers down when removing it from the charger, this most likely is a battery problem.

@EMarfe I'm not sure which of the several issues yours is the same as.

Several people have simply posted that this works for them, that is great, but with no link to the post that describes what steps worked, they are not of much help.

Some also say that it did not work, but haven't stated what solution did not work for them.

This thread really has become filled with to many tangents to be able to give any specific help without the poster describing their problem and what has been tried. Simply saying, "me too", is not enough info to work with. Sorry.

[EMarfe]

I am very sad to report that even after contacting technical support and following all of the steps to attempt tightening it back on, my Blaze will not turn back on. It was determined that it is defective and the only offer was for a different watch at 25% off. My watch is less than two years old. I can't afford to buy another watch at the rates available. The discount would only work if purchased directly from the company, with prices appearing higher than the retailer's prices, and with NO Blaze available. I purchased extra watch bands to have a variety of colors and now I can't even use them. I'm a very unhappy customer. 

[Rich_Laue]

Is your device still under warranty?

[SimoneAnne]

Hey , I tried to reset and do everything in the previous comments that o found but nothing works , when I reset it viberates and the green lights go on but nothing on the screen is there anything else I can try ? 

[EMarfe]

No. I bought it June 5, 2017.

[AlejandraFitbit]

Welcome to the Community @SimoneAnne, @EMarfe it's great to see you here and @Rich_Laue thanks for the input.

I appreciate all the efforts in trying to fix this issue. @SimoneAnne, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Now @EMarfe, I am glad to see here that your have already contacted them and that were offered a discount. If you are interested in using it, you can check this page where you will be able to compare out units. Maybe there's one that meet your needs.

I also suggest checking our warranty policy.

Catch you later. 

[curlyjo]

Please close and remove this issue. This was from June and watch has been replaced twice since.

Sent from Jonelle's iPad

[PaintedMeadows]

I know this is a message from along time ago, but here's how i fix mine. Since i only wear mine 3 days a week i turn it off. So everytime i tun it back on its wrong. So what i do is go to your Fitbit app on you phone on the upper right side hit the button that looks like a credit card. Then scroll down until you see Advance Settings. Click on that and you will see Automatic time zone, and Automatic  location. Turn those off and watch your Fitbit you should see it change. Once it corrects itself i turn those to buttons back on. Hope this helps 😁

[blemo04]

thank you!

[Tonijjr555]

It worked! Thanks!

[conquistadorjd]

Thank you so much.

My fitbit blaze's display suddenly went off, it was have sufficient battery. I connected the charger but it won't show charging as well.

I pressed left and lower right button for ~10 seconds and it turned on.

Currently it working fine but any idea why this happened ?

Few time since last month, my Fitbit Blaze is restarting automatically