09-30-2018
07:39
- last edited on
10-07-2021
11:58
by
MarreFitbit
09-30-2018
07:39
- last edited on
10-07-2021
11:58
by
MarreFitbit
My blaze's light always on what is the solution.. please help me
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best Answer09-30-2018 11:15
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-30-2018 11:15
Hi, @Satishmadboy, if you are referring to the flashing green lights on the Blaze that detect heartrate, please go to your Fitbit app, select your Blaze and then on the next screen scroll down to Heart Rate. There you can choose "on" "off" or "auto".
I would suggest in the first place to turn it to "off" and then sync your Blaze. Hopefully the green light will turn off. To make sure it has synced you can click on the Blaze icon and will see the time and date of the last sync.
After that I would recommend turning it back to auto and then syncing again.
If this procedure doesn't work, please restart your Blaze 3 times and then try again with the heart rate settings.
If that still isn't successful, it is probably time to get in touch with Fitbit Customer Support on contact.fitbit.com . They will take it from there.
Sense, Charge 5, Inspire 2; iOS and Android
09-30-2018 11:15
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-30-2018 11:15
Hi, @Satishmadboy, if you are referring to the flashing green lights on the Blaze that detect heartrate, please go to your Fitbit app, select your Blaze and then on the next screen scroll down to Heart Rate. There you can choose "on" "off" or "auto".
I would suggest in the first place to turn it to "off" and then sync your Blaze. Hopefully the green light will turn off. To make sure it has synced you can click on the Blaze icon and will see the time and date of the last sync.
After that I would recommend turning it back to auto and then syncing again.
If this procedure doesn't work, please restart your Blaze 3 times and then try again with the heart rate settings.
If that still isn't successful, it is probably time to get in touch with Fitbit Customer Support on contact.fitbit.com . They will take it from there.
Sense, Charge 5, Inspire 2; iOS and Android
10-01-2018 09:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-01-2018 09:10
Hey @Satishmadboy, it's great to see you here and @Julia_G thanks for stopping by.
I am glad to see here that our friend replied your inquiry. If there is anything else we can do for you, do not hesitate to post it.
Keep the stepping up! ![]()
Best Answer01-13-2021 10:51
01-13-2021 10:51
Turning the Fitbit off and back on one time fixed the blinking green light problem! Thank you so much for your help! I was afraid my Fitbit Blaze was going bad on me. God bless!
Best Answer07-25-2021 02:40
07-25-2021 02:40
Same problem unfortunately the solution suggested above doesn’t work for me. Any other ideas please?
Best Answer