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Blaze & App incongruent

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‎03-27-2019 14:24 - edited ‎03-27-2019 14:27

‎03-27-2019 14:24 - edited ‎03-27-2019 14:27

Hey there. I worked out for 1:10 this morning and my Fitbit Blaze said I worked out 1:10 & burned 702 calories, and gave me a correct workout summary. However, the app is being really weird (see below image) and not syncing properly. It's missing a chunk of my workout even though the blaze clearly tracked it- this section of the workout isn't syncing. 

IMG_1194.PNG

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‎03-28-2019 07:57

‎03-28-2019 07:57

@gracegetsfit111 Welcome to the Fitbit Community! I hope you're doing well!

 

I will gladly help you with this. Try logging out from the app, restart your phone and log back in to see if the data is fully displayed. If the issue persist you may want to delete the record and log it manually.

 

Let me know how it goes.

Alvaro | Community Moderator

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